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Tutorial

How to Do Google Reviews Search by Name or Keywords

•8 min read

Learn different methods to search through your Google reviews - from basic browser search to advanced AI-powered solutions. Perfect for tracking customer feedback and employee mentions.

The Manual Method: Using Browser Search

The simplest way to search your Google reviews is using your browser's search function. Here's how to do it:

  1. 1
    Open your Google Business Profile

    Go to Google and search for your business name to find your Business Profile.

  2. 2
    View All Reviews

    Click on your reviews section to expand all reviews.

  3. 3
    Use Browser Search

    Press Ctrl+F (Windows) or Cmd+F (Mac) and type the name or keyword you're looking for.

Pro Tip

When searching for employee names, try different variations (e.g., "Mike", "Michael") as customers might use different forms of the name.

Limitations of Manual Search

While the browser search method is free and accessible, it comes with several limitations:

  • Only shows visible reviews on the page
  • No way to track patterns or trends over time
  • Time-consuming for businesses with many reviews

Advanced Method: Using Revaloo's Smart Search

While manual search works for basic needs, businesses that want to stay ahead are using Revaloo's AI-powered review management platform. Here's a glimpse of how our smart search and sentiment analysis helps businesses make data-driven decisions:

M
Mike
98%
45 mentionsVery Positive
L
Lisa
85%
32 mentionsPositive
E
Emily
75%
28 mentionsGood
Customer
Rating
Review
Date
JS
John Smith
Local Guide
★★★★★
"Amazing service from Mike! He was very professional and helped me find exactly what I needed."
Very Positive SentimentAI Analyzed
2 days ago
DW
David Wilson
Customer
★★★★★
"The team here is exceptional. Special thanks to Mike and Lisa for their attention to detail."
Positive SentimentAI Analyzed
5 days ago
EJ
Emma Johnson
Customer
★★★★
"Great experience with the staff. Very friendly and helpful."
1 week ago
AI-Powered Insights

Our AI automatically analyzes sentiment and highlights key feedback

Real-time Tracking

Get instant performance metrics for your team

Smart Highlights

Never miss important feedback with intelligent highlighting

* These features are exclusively available to Revaloo users

Key Benefits of Smart Review Search

For Customer Service

  • Quickly find and respond to specific customer feedback
  • Track customer satisfaction trends

For Employee Management

  • Monitor employee performance through customer mentions
  • Identify training opportunities

Best Practices for Review Monitoring

  • Regular Monitoring

    Set aside time each week to review new feedback and track important mentions.

  • Keep Records

    Document patterns and trends you notice in customer feedback and employee mentions.

Ready to upgrade your review management?

Join hundreds of businesses already using Revaloo's AI-powered platform. Early access spots are limited.

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